Frequently Asked Questions
FAQs About RadioWear
Wondering about any of the below questions?
RadioWear is apparel inspired by radio culture, music lovers, and the local communities we serve across Canada. Designed by Vista Radio, RadioWear brings the energy and personality of your favourite local stations to thoughtfully crafted clothing you can wear anywhere.
It’s more than just merch — it’s a way to show your community pride, support your local radio station, and wear something that represents the places, sounds, and stories that connect us.
RadioWear is proudly created and operated in Canada, inspired by Vista Radio’s network of 73 stations serving over 186 communities through 113 transmitters nationwide.
Most orders are typically processed within 2 business days, produced within 2–7 business days, and shipped immediately after. Delivery times vary by location, but you’ll receive tracking via email as soon as your order ships.
RadioWear products are made to order; therefore, we are unable to accept returns or exchanges for incorrect size or colour selections, or for change-of-mind purchases.
Orders cannot be changed but can be cancelled within 24 hours of being placed.
Yes! Once your order has shipped, you’ll receive a tracking number via email.
RadioWear will provide a free reprint for all items that are incorrect, damaged, or with a manufacturing error when contacted within 30 days of delivery. Minor print placement variations (up to 0.5″) are not considered defects. Submit an issue with our team by emailing us at [email protected] explaining the problem and including a clear photo of the problem (if multiple items are affected, include all in one photo/video). No return is required.
All RadioWear products have a sizing chart in their description. All sizing is adult sizing. There are no youth sized products on the site.
We do our best to show each item as accurately as possible in our mock-ups. While your product will closely match what you see, small differences in colour, size, or placement can happen due to printing, fabric, or screen settings. These minor variations are completely normal and won’t affect the quality of your item.
If an item or size is currently sold out, please check back soon as our stock updates regularly.
We are an online store only. All RadioWear products are available exclusively through our website and are made to order.
If you have any questions, concerns, potential changes/cancellations to an order, or issues with an item, you can email us at [email protected]
We accept all major credit cards, as well as Google Pay and Apple Pay, for secure checkout.
If you don’t see your question, don’t hesitate to contact us!